For companies that run EV chargers

A night guard for your chargers.

Narumy watches every charging point in your network, day and night. It writes down everything that happens, wakes you only when it matters, and fixes what you allow it to fix. Then it proves it.

See one morning with Narumy

Works with EVC-net, the software most charging networks in the Benelux already run on. Connects in about an hour.

Simulated network

06:40 All 24 chargers are working. Narumy checks each one every few minutes.

The problem

Chargers break. Someone has to notice.

A charging company runs hundreds of chargers on the street, in car parks and at offices. The software that runs them shows what is happening right now — and forgets the rest.

Hundreds.

Hundreds of chargers, a handful of people

Nobody can watch them all. Most faults are found when a driver calls to complain.

Now.

The software shows now, not last month

Ask how often a site was out of service last month and there is no record to answer from.

Days.

Broken chargers stay broken

A fault that could be fixed in two minutes from a desk can wait days for someone to notice it.

How it works

One bad morning, with Narumy on duty

Five moments, one charger. This is the whole product.

06:41

A charger stops working.

Charger 14 at Stationsplein reports a fault. Nobody can charge there. It is still dark outside and nobody is watching.

06:42

Narumy notices.

It checks every charger every few minutes and writes the fault in its logbook: which charger, since when, what kind of fault. No one has to be awake for that.

07:30

Your morning report is ready.

One short page: what is broken, how bad it is, and the best next step. Not a wall of alarms — a to-do list written by someone who has already looked.

09:12

You approve the fix with one tap.

Narumy restarts the charger. Once. Exactly the action you approved and nothing else. If you say no, nothing happens.

09:14

Narumy checks, then keeps the proof.

It looks at the charger again to make sure it really works — it never trusts the "done" message alone. Then it saves who did what, when, and how it ended.

Some faults cannot be fixed from a distance, and some chargers must never be restarted remotely — anything to do with electrical safety, for example. Then Narumy says exactly who to send and what they will find when they get there.

Try it

How many chargers do you run?

Slide to see how much watching Narumy does for you every single day.

50500 chargers5,000

144,000 checks a day

Every charger, every 5 minutes, written down. No one watching a screen. One short report at 07:30 — and a message only when something needs you.

Why it matters

Chargers that work. Trips you do not make. Proof nobody can argue with.

Chargers work more often

Faults are found in minutes instead of days. Many are fixed from a desk before the first driver arrives.

Fewer wasted trips

When a technician must go, they know what is wrong and what to bring before they leave the depot.

Proof for everyone who asks

Cities, site owners and your own board get one clear report of what happened and when — instead of an e-mail argument.

Safety

Three promises

It never restarts a dangerous charger

Anything to do with electrical safety, or a charger that is offline, always goes to a person on site. No exceptions, no override.

A person approves every action

Narumy proposes. You decide. It acts once, checks the result, and never quietly tries again.

It only reads your data

Your data lives on a dedicated server in the EU. Nothing in your systems changes unless you approve it.

Built for charging networks on EVC-net

See one morning with Narumy on your own network.

If your chargers run on EVC-net from Last Mile Solutions, Narumy connects in about an hour. First customers start in 2026.

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